No one understands our machines quite like our dedicated personnel. Whatever the product bought from us, an experienced and highly-trained specialists will handle the installation with professionalism, adeptness and in accordance with customer requirements. Shepco service technicians are there to support you at every step of the process.
Shepco technical services personnel can handle the installation and commissioning of equipment from start to finish. From the early project planning stage, coordinating needed tools and manpower, executing the project on-site to conducting follow up meetings with your relevant personnel, our team manages each step of the process to ensure that installations are on time and under budget. Meetings throughout the process guarantee that everyone is on the same page in terms of safety, costs and installation times.
All newly installed equipment is run through rigorous on-site testing to ensure that system equipment working to required standard. Predetermined operation sequences are tested and all on-site adjustments are configured to ensure your equipment is ready for your most demanding applications.
Our experts can also provide performance audit backed up by comprehensive documentation to make sure your equipment is delivering maximum performance, based on your site specific conditions. Documenting equipment’s performance over time, allows you to spot performance trends and make adjustments when needed.
Shepco Technical Services team consists of engineers and technicians that are not only strong in fundamental sciences, but are also experienced in practical solutions. Our design and consulting teams offer services in industrial, mechanical and mining engineering. Many of the engineered products sold are built in-house. This enables us to provide a one-stop solution for our customers. From customer concept, to design, to build, to test, to install, to use, and to maintain. We have the versatility to mobilize a single crew for multiple facets of work. We also carry out refurbishment of old mining equipment as an alternative to new acquisition.